Q.  Why is human evaluation still necessary when AI can translate?

AI translation has advanced significantly, but fluency does not always guarantee accuracy. AI can misinterpret context, mishandle specialized terminology, or overlook cultural nuances. Human linguists provide the critical judgment needed to identify errors, verify meaning, and ensure translations meet professional standards. The best results often combine AI's efficiency with human expertise and quality assurance. 

Q.  For Arabic, how do you handle font/display challenges?

Modern software has largely overcome the font and character-encoding challenges that once complicated Arabic typesetting. We use current tools to handle Arabic script, right-to-left text, and document formatting, while carefully checking the final output to ensure proper character display, readability, and layout.

Q.  How do you charge for translations?

Translations are usually billed on a per-word basis, and the cost various depending on many factors such as language combination, subject matter, timeframe, volume, and the technology tool to be used. Other services such as language consulting, subtitling and Desktop Publishing are billed on an hourly basis. 

Q.  Which version of Chinese do I need?

Chinese is spoken in several different dialects—Mandarin and Cantonese being the major dialects—and it can be written using either Simplified or  Traditional characters. We will help you determine exactly what you need based on your target audience. As a general rule, the writing systems/dialects in major Chinese speaking countries are as follows:

China: Simplified writing / Mandarin or Cantonese dialect

Hong Kong: Traditional writing / Cantonese dialect

Macau: Traditional Writing / Cantonese dialect

Taiwan: Traditional writing / Mandarin dialect

Singapore: Simplified writing / Mandarin dialect

Malaysia: Traditional writing / Mandarin dialect